In accordance with Organic Law 15/1999 of December 13, Protection of Personal Data (LOPDP), we inform you that by filling in the forms, your personal data will be incorporated and will be processed in an automated file named: clients, whose responsibility is:

Flora and Fauna SLU Group

Nif B09608357

Guadalquivir street n 17ª

41510 - Mairena del Alcor - Seville.

Landline: +34 954 022 235

Mobile: +34 633 78 78 95

The main purpose of this file is to maintain the contractual relationship with our customers, facilitate the processing of orders, carry out statistical studies, as well as send information regarding the products and services marketed by We will only ask you for the necessary data. for the provision of the required service and will only be used for this purpose.

It ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our clients. Because you keep backup copies of your data in the United States, you acknowledge that they will be transferred to that country and you unequivocally accept it, otherwise we will not be able to register you as a customer.


At all times, the client has As an interested party, you have the following rights, in accordance with the General Data Protection Regulation (RGPD): • pursuant to art. 15 GDPR, the right, to the extent indicated therein, to obtain information about the personal data that concerns you and that we process; • according to art. 16 GDPR, the right to obtain without undue delay the rectification or completion of the personal data that concerns you; • according to art. 17 GDPR, the right to obtain the deletion of personal data that concerns you, as long as the treatment is not necessary: - to exercise the right to freedom of expression and information, - for compliance with a legal obligation, - for reasons of public interest, or - for the formulation, exercise or defense of claims; • according to art. 18 GDPR, the right to obtain the limitation of the processing of your data when - the interested party contests the accuracy of the data, - the processing is unlawful and you oppose the deletion of the data, - we no longer need the data but you necessary for the formulation, exercise or defense of claims, or - you have opposed the treatment under article 21 GDPR; • according to art. 20 GDPR, the right to receive the personal data that concerns you and that you have provided us, in a structured format, commonly used and mechanical reading, or to request that they be transmitted to another person in charge; • according to art. 77 GDPR, the right to file a claim with a control authority. As a general rule, you can contact the supervisory authority of your habitual place of residence or work or of the headquarters of our company. In Spain: Spanish Data Protection Agency (AEPD) Calle Jorge Juan, nº6 28001-Madrid Telephone 901 100 099

In addition, you have the right to be informed free of charge about the data relating to your person stored by us, as well as, where appropriate, to the rectification, restriction of processing, transferability or cancellation of this data. In case of doubts regarding the collection, processing or use of your personal data, as well as to obtain information, rectify, block or cancel data, revoke possible consents granted or oppose a certain use of the data, please contact: 



1. General

Except for a special agreement verified in writing, the sending of the order formulated by the Client implies his agreement with the present general conditions of sale. No stipulation made by the Client regarding the purchase conditions, letters, acknowledgments of receipt or other documents will differ from those that have not been previously expressly accepted by this Company. The information contained in the catalogs and price lists is only indicative. You can modify them at any time, without prior notice, depending on the evolution of economic conditions, in order to keep the client promptly informed of said changes.

2. Orders

All requests may be fomulated by written or phonecall. An order is not final until it is accepted by. Any stipulation that repeals or completes these general conditions of sale will be considered accepted by the Client if there is no written response from him.

3. Prices

 “The prices shown include the legally applicable Value Added Tax (VAT) and are indicated in euros. Unless expressly indicated otherwise, the prices indicated do not include shipping costs."

4. Reservation of ownership - Risks

4.1. Ownership of the products delivered is expressly reserved until full payment of the sale price, interest, expenses, etc. Consequently, payment will not be considered made, according to this provision, of bills of exchange, promissory notes, checks or any other title that creates an obligation to pay until the collection of said documents is successfully completed.

4.2. However, the risks are transferred to the Client from the delivery of the products. The Client agrees to the custody and conservation of the products and to subscribe the pertinent insurances in order to cover the damages and accidents that may be caused to the products.

4.3. In the event that the Client suspends payments, he may claim the products. The amounts on account previously paid will remain in the hands of as a penalty clause.

5. Termination clause

5.1. The total or partial breach by the Client of any of its obligations, the failure to meet any payment when due, a delay by the Client in payment and, in particular, the knowledge of his protest or a guarantee on all or part of your business, could imply, at the discretion of , on the one hand, the expiration of the term and, consequently, the immediate enforceability of the outstanding amounts, as well as the interruption of all deliveries and, on the other, the termination of all contracts in course.

5.2. The termination of the contracts will take place by operation of law and without judicial formalities within a period of seven (7) days counted from the sending to the Client of the payment request, by registered letter with acknowledgment of receipt, stating the intention to use this clause.

5.3. In the event of carrying out this resolutive clause, or its representatives are expressly authorized to enter the Client's premises in order to recover the products affected by the application of the sixth section.


6 Export control

6.1. The Customer acknowledges that any product (*) sold by itself or under license for use, is in accordance with the export control regulations in force in the United States of America and Spain. The Client undertakes not to export or re-export, directly or indirectly, the product to certain countries or end users, as well as its use subject to the restrictions of the aforementioned regulations. (Non-exhaustive list of countries currently denied: Cuba, Federal Republic of Yugoslavia -Serbia and Montenegro-, Iran, Iraq, Libya, North Korea and Syria).

6.2. Customer agrees not to license or sell such Product to an end user who may use the Product directly or indirectly for nuclear, chemical, or biological purposes as specified in U.S.EAR778.3(b)(1), (2) and (3). The Customer also undertakes that the product is not intended for the conception, development, production or use of missiles or missile projects.

(*) The term product means the product itself, parts of it, as well as the documentation delivered and concerning it.

7 Force Majeure

The parties will not incur responsibility for any fault due to a major cause. The fulfillment of the obligation will be delayed until the cessation of the case of force majeure. If the force majeure lasts beyond two (2) months, the contract can be terminated at the request of one of the two parties, without any type of compensation.


8 Newsletter

“In accordance with Art. 6, section 1, paragraph 1, letter a of the GDPR, having previously obtained your express consent to register for our newsletter, we will use the data necessary for this to send commercial communications in accordance with said consent. You can unsubscribe from the newsletter at any time, by sending a message to our contact address described here or by clicking on the link provided for it in the e-mail with said commercial communication. After unsubscribing, we block your email address for this use, as long as you have not given your express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and on which that we inform you in this document."

8.1. These general conditions of sale, as well as the signed contracts, are governed by the applicable legislation.

8.2. Any dispute relating to the interpretation or execution of the general conditions of sale and any contract signed with a Customer will be the exclusive jurisdiction of the Arbitration Courts.